Thank you for shopping with us!

Once your order is confirmed we are unable to add to it or cancel it. We may however be able to combine two separate orders to reduce shipping costs.

Please contact us at wixslaneco@gmail.co.nz if you have any queries.

Please allow up to 14 days for shipping. Keep in mind we are shipping through a third party, once we have shipped your order we have no control over the shipping time.

You are responsible for paying for shipping costs. Shipping costs are non-refundable. If you are receiving a replacement item due to shipping damage the shipping costs are your responsibility.

Please choose carefully as we cannot accept change-of-mind returns.

If your item/s arrive damaged on arrival please contact us on wixslaneco@gmail.com and we can organise a replacement or refund for you.

To be eligible for a replacement or refund you will be required to send the faulty item/s back to Wix’s Lane and be responsible for the cost of shipping.